Delivery / Pick Up
LM Treasures Prop Rentals will, to the best of our ability, provide the highest level of customer service possible. This is to help reassure Customer that each order will be completed accurately, on time, and with all the agreed upon available item(s) in good condition for their event date and time.
- All deliveries require a minimum order of $500. The total delivery charge for drop off and pick up for all events up to a 50 mile radius is $450 unless agreed upon otherwise. That includes safe transport of all items to and from the venue and placement of items to one secure location. Any hanging items will be the customers responsibility. Customer will be responsible for confirming that the venue will allow all and any props provided by LM Treasures Prop Rentals to left stationary at their facility for the event date and time. Customer must provide access two hours before and after the event to set up and to remove all prop rentals. Venue must be easily accessible with vehicle parking near the venue entrance for unloading. Additional fees will apply for deliveries that exceed 30 min or are considered difficult access. (Stairs, no freight elevator, tight spaces, etc.) Customer must also have someone available to sign for all rentals at drop off and pick up.
- Free local pick up is offered for those who want to avoid the delivery fee and minimum order amount. Customer will be responsible for arriving at LM Treasures in Fontana, Ca Monday – Friday between the hours of 8 AM – 3 PM. Additional fee’s will apply for pickups completed after hours. Customer also must bring the appropriate size vehicle and transport materials to protect all items during transit. If the items acquire any damages while in Customers possession they will be held liable for paying a repair fee.